This policy explains how orders placed with Aurelia Jewel through this store are fulfilled and delivered.
The fulfilment options available to you, any delivery charge and the expected timeline are shown at checkout before you pay. Timelines shown are estimates.
You can see the current status of an order from the order confirmation link sent to you when the order was placed. The seller updates that status as the order is accepted, prepared and dispatched.
If an order does not arrive, arrives late, or arrives damaged, contact the seller using the details below. Damaged, faulty and incorrect items are covered by this store's Returns & Refunds policy.
Last updated: 25 August 2026